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Terms & Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our webstore operated by our company/entity. ("us", "we", or "our"), or the services provided therein (the “Service”).  These Terms apply to all visitors, users and others who access or use the Service. 
Your access to and use of the Service is conditional upon on your acceptance of and compliance with these Terms.  By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, do not access or use the Service. 
We reserve the right to revise these Terms from time to time. Please check these Terms from time to time for any amendments. Your continued use of the Service after these Terms have been amended will be deemed to constitute your acceptance of the amended Terms.


Placing an Order
To place an order through our webstore, click on the product that you wish to purchase and follow the onscreen instructions. Your purchase of the product shall be subject to the terms and conditions contained in our webstore in relation to the product.    
You should take care to ensure that all the information you provide to us is correct. Please check your Order before submitting it to us. If you are placing an Order for a product which is digital content, you must check that the specifications of your computer or device meet the hardware and software requirements.
After you have placed an Order, we will send an email to you acknowledging that we have received your Order. This acknowledgement does not, however, mean that your Order has been accepted by us.
We are not obliged to accept your Order and may at our discretion decline to accept any Order. In the event we decline to accept an Order, we may send an email to you notifying you that we do not accept your Order. This is typically for the following reasons:
a.	the product is not available;
b.	we cannot authorise your payment;
c.	you are not allowed to purchase the Product from us under the applicable law;
d.	we are not allowed to sell the Product to you under the applicable law; or
e.	there has been an error in the pricing or description of the product.


When we accept your Order, we will confirm such acceptance by sending an email to you confirming that we have received your Order and will be preparing to ship the product to your address or, in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded (“Confirmation Email”). A binding contract in respect of the product ordered will be formed between you and us when the Confirmation Email is sent to you.


Cancellation & Refund
If you change your mind, or the product you received is not what you expected or are otherwise not satisfied with our product, please contact us before returning the item. 
You have [fourteen days] to return an order after receiving it.
If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product. 
Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.


Shipping & Delivery
Products in stock are normally delivered within the number of working days shown on our website.
We will deliver the Products to the address given in your Order. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products.
Unless arrangements are made with us, you must cover the cost of the return. We reserve the right to not allow for returns or exchanges to our products. 
Please note that exceptions may apply for the return of certain custom-made, hygienic and other products
You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
If possible, please provide us with a tracking number for the return shipment.
If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
If you have any questions, please contact us.


Disclaimer
The information contained on our webstore is for general information purposes only. We assume no responsibility for errors or omissions in the contents of our webstore or in the course of providing the Service. In no event shall our company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of our products, our webstore or the Service. 
We reserve the right to make additions, deletions, or modification to the contents on the webstore at any time without prior notice. We do not warrant that the webstore is free of viruses or other harmful components. 
You agree that we do not make any representations or warranties of any kind (implied, express or statutory) including warranties as to merchantability, satisfactory quality or fitness for a particular purpose, in respect of our products and/or the Service.  In addition, we do not make any representations or warranties that any digital content which we supply to you is (i) compatible with any third party software or equipment; or (ii) free of errors or bugs.


Privacy
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.


Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the country which we have our primary place of business in. All disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Courts of the said country.


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Immerse yourself in the soothing hues of the Ocean Breeze Hydrangea Bouquet. This fresh arrangement features lush blue hydrangeas, carefully selected for their vibrant color and voluminous blooms. Perfect for evoking a sense of tranquility, this bouquet brings a touch of coastal elegance to any space. Whether for a special celebration or as a thoughtful gift, the Ocean Breeze Hydrangea Bouquet offers a refreshing and serene aesthetic that leaves a lasting impression.

Key Features:

Tranquil Blooms: A stunning collection of fresh blue hydrangeas.
Coastal Elegance: The calming blue tones evoke the serene beauty of the ocean.
Versatile Gift: Ideal for birthdays, anniversaries, or just because.
Fresh and Timely Delivery: Ensuring your bouquet arrives vibrant and beautifully arranged.
Why Choose Us: At Khoocoon, our commitment to quality ensures that every bouquet is crafted with precision and care. We select the finest blooms to create arrangements that not only look beautiful but also convey deep emotions.

Please Note: We take great care in selecting the freshest flowers for your bouquet. If any specific blooms are unavailable, we may substitute with similar flowers of equal or greater value, ensuring your arrangement remains just as beautiful and thoughtfully designed.

Order the Ocean Breeze Hydrangea Bouquet today to bring a breath of fresh air into any space.

Ocean Breeze Hydrangea Bouquet

Blue Hydrengea

Elevate your next party with our stunning 36-inch latex balloon, adorned with a fresh eucalyptus tassel for a touch of natural elegance. Perfect for celebrations and gatherings in Singapore, this giant balloon comes fully inflated, secured to a weight, and beautifully dressed with lush greenery. Effortlessly enhance your event's decor—simply unbag and enjoy the botanical flair it brings to any space.

contact us at 9844 4427 if you would like any customisations!

Fresh Eucalyptus Giant Balloons

Eucalyptus Giant Balloons

[Rental] Angbao Box with Customisation

10 Pew Fresh Floral Posies
1 fresh floral Solemnisation Centrepiece
1 Set Couple Chair Decor (Rental)  

Please note this Package does not include set up and tear down. 
For delivery, set up or Tear down, kindly contact 98444427.

Cosy Church Decor 

Showcase your decor, cakes, or floral arrangements with our "Customised Acrylic Pedestal." Designed to add a touch of sophistication to any event, these pedestals are fully customizable in size, color, and engraving to match your theme perfectly. Whether you're hosting a wedding, corporate event, or birthday party, these sleek and modern pedestals provide a stunning platform that enhances the visual appeal of your display items. Made from high-quality acrylic, they are durable, lightweight, and versatile, making them an ideal choice for both indoor and outdoor settings. Elevate your decor with personalized elegance that leaves a lasting impression on your guests.

Height 80cm 
Width 30cm
Please let us know the custom text once you have made payment. 

There will be a $200 cash deposit required for each set. Deposit will be refunded once these have been returned. 

Florals are an additional top up. Please do note place your order through the website. Kindly text 9844 4427 to confirm available slots for your order. 

Customised Acrylic Pedestal - Elevate Your Event with Personalized Elegance

Elevate your event with our "Celebration-Ready Exploding Balloons," the ultimate surprise element for weddings, parties, and grand entrances. These giant balloons, filled with an array of confetti, petals, or smaller balloons, burst open with a simple pull, creating a magical moment that leaves a lasting impression. Perfect for first dances, birthday surprises, or grand reveals, our exploding balloons are fully customizable to match your event's theme and color scheme. Easy to set up and safe to use, they add an element of surprise and delight that your guests will never forget.

Each balloon consist of 
1) 36 inch latex balloon (colour of choice) 
2) 30 stuff mini balloons 
3) choice of feather/confetti/rose petals

There will be a $200 cash deposit required for each set of balloon detonator + remote. Deposit will be refunded once these have been returned. 

Please do note place your order through the website. Kindly text 9844 4427 to confirm available slots for your order. 

Celebration-Ready Exploding Balloons - Surprise & Delight with Style

Jewel Tone Tea Ceremony Set – Elevate Your Traditional Ceremony with Rich Elegance

Transform your wedding tea ceremony into a breathtakingly vibrant experience with our Jewel Tone Tea Ceremony Set. This exquisite collection is designed to add a splash of opulence to your special day, blending rich jewel tones with the timeless elegance of traditional tea ceremonies.

Key Features:
Vibrant Jewel Tones: Featuring a stunning array of deep purples, royal blues, and emerald greens, this set brings a luxurious touch to any ceremony.
Premium Craftsmanship: Handcrafted with the finest materials, every piece in this set is meticulously designed to ensure your ceremony feels both authentic and upscale.
Complete Set: Includes all essential items for a tea ceremony, ensuring a seamless and stress-free experience on your big day.
Customizable Options: Tailor the set to your unique style with customizable elements, including the choice of florals and additional decor to match your wedding theme.
Why Choose Our Jewel Tone Tea Ceremony Set?
This set is not just about aesthetics; it’s about creating lasting memories. The deep, rich colors symbolize prosperity and good fortune, perfect for starting your journey as a couple. Whether you're planning a modern or traditional wedding, the Jewel Tone Tea Ceremony Set adapts beautifully, making it an essential for those who appreciate elegance and cultural significance.

Perfect For:
Traditional weddings with a modern twist
Couples looking to add a pop of color to their ceremony
Those who value high-quality, handcrafted products
Order now and infuse your wedding tea ceremony with vibrant colors and luxurious details that will leave a lasting impression on your guests.

Our ready to go tea ceremony set includes 
1 circle floral arch 
Approximately 2m of florals
Shuang Xi Sign 
Burgundy Drapes

Please contact 93889823 to check for availability before placing an order.

Jewel Tone Tea Ceremony Set

Introducing our Heirbloom Signature Omakase Bridal Bouquet Frame, a bespoke service designed to preserve the beauty of your wedding day. Available exclusively to the first ten Khoocoon couples, this unique offering carefully presses and frames your bridal bouquet, transforming it into an elegant keepsake. Let us surprise you with a personalized design that captures the essence of your love story, preserving it for a lifetime.

Heirbloom Signature Omakase Bridal Bouquet Frame

Add a pop of colour and fun to your celebration with this large rainbow foil balloon! 

Balloons will be sent flat (without air) by default. Kindly select the correct variation if you would them to be inflated with air or helium 
Inflated with air or helium

Size: 103* 53

Birthday Star Rainbow Metallic Foil Balloon 

This full-length mirror is playful and injects a bit of personality into your space. This mirror's wavy shape helps to soften up the room and makes a statement while not being overpowering.

Designed with versatility in mind, let your guest get their #ootd on with a perfect mirror

Height of mirror: 180cm

Please note that price does not include delivery and a security deposit in cash. Kindly contact 9844 4427 to check for availability before placing order. 

[Rental] Wavy Mirror Signage 

Embrace the calming elegance of the Lavender Serenity Bouquet, a luxurious arrangement that brings together the serene beauty of lavender roses and the pristine charm of white lisianthus. Accentuated with fresh eucalyptus leaves, this bouquet is thoughtfully arranged to evoke a sense of tranquility and grace, making it the perfect choice for expressing admiration, gratitude, or love.

Wrapped in delicate white paper and finished with a lace ribbon, the Lavender Serenity Bouquet is a refined gift that speaks of sophistication and timeless beauty. Ideal for special occasions or simply to bring a touch of elegance into someone's day, this bouquet is designed to leave a lasting impression.

Key Features:
Elegant Blooms: A stunning combination of lavender roses and white lisianthus.
Fresh Greenery: Eucalyptus leaves add texture and a refreshing green contrast.
Sophisticated Presentation: Wrapped in white paper and adorned with a lace ribbon for an elegant finish.
Perfect for Special Occasions: Ideal for anniversaries, celebrations, or as a gesture of appreciation.
Reliable Delivery: Ensuring your bouquet arrives fresh, vibrant, and beautifully presented.
Why Choose Us:
At Khoocoon, we are dedicated to creating floral arrangements that capture the essence of elegance and emotion. Each bouquet is crafted with meticulous care and attention to detail, ensuring that your gift is as meaningful as it is beautiful.

Please Note: We carefully select each bloom to create the perfect bouquet. However, if certain flowers or materials are unavailable, we may substitute them with alternatives of equal or greater value, always ensuring that your arrangement remains just as beautiful and thoughtfully designed. Rest assured, your bouquet will still capture the essence of what makes our creations so special.

Order the Lavender Serenity Bouquet today and let its serene beauty bring calm and joy to your loved one.

Lavender Serenity Bouquet

Brighten someone’s day with the Sunlit Joy Bouquet, a radiant arrangement that exudes happiness and warmth. This bouquet features vibrant sunflowers, cheerful orange spray roses, and soft peach roses, all thoughtfully arranged to create a burst of sunshine in floral form. The fresh eucalyptus accents add a touch of greenery, enhancing the natural beauty of this joyful bouquet.

Perfect for celebrating happy moments, expressing gratitude, or simply bringing a smile to someone’s face, the Sunlit Joy Bouquet is an ideal choice for any occasion that calls for a bit of sunshine. Each flower is carefully selected and arranged to convey a message of positivity and joy.

Key Features:
Radiant Blooms: A vibrant mix of sunflowers, orange spray roses, and peach roses.
Fresh Greenery: Eucalyptus leaves add a refreshing green contrast to the bright blooms.
Joyful Presentation: Wrapped in soft, neutral paper and tied with a pink ribbon, adding a playful touch.
Perfect for Brightening Days: Ideal for birthdays, thank-yous, or simply to spread some cheer.
Reliable Delivery: Ensuring your bouquet arrives fresh, vibrant, and ready to bring joy.
Why Choose Us:
At Khoocoon, we are passionate about crafting floral arrangements that not only look beautiful but also convey heartfelt emotions. Every bouquet is designed with care and attention to detail, ensuring that your gift brings a smile to the recipient's face.

Please Note: We carefully select each bloom to create the perfect bouquet. However, if certain flowers or materials are unavailable, we may substitute them with alternatives of equal or greater value, always ensuring that your arrangement remains just as beautiful and thoughtfully designed. Rest assured, your bouquet will still capture the essence of what makes our creations so special.

Order the Sunlit Joy Bouquet today and let its radiant beauty light up someone’s day.

Sunlit Joy Bouquet